Program Director

Child Advocates-Denver CASA

OVERVIEW:

In a typical year, more than 1,000 children in Denver County go through the court system because their family is in crisis. Unfortunately, the system that is supposed to protect children isn’t always equipped to ensure that their basic needs and rights are protected. There is a simple and effective solution: providing a child with a trained CASA volunteer who advocates for the best interests of the child and increases the possibility of a successful outcome. With recent funding increases, Child Advocates – Denver CASA expects to serve 480 children during 2013.

Child Advocates – Denver CASA is seeking an enthusiastic program director to provide the leadership necessary to grow and build the CASA program, enabling our organization to serve more children and increase our overall program effectiveness. The major responsibilities for this position include ensuring the overall quality and effectiveness of the Denver CASA program through providing positive leadership, managing program staff, continually building a positive relationship with program partners (the Denver Juvenile Court, the Denver Department of Human Services, and others involved in Denver’s child welfare system), ensuring effective program evaluation practices, and ensuring a high level of volunteer engagement and satisfaction.

MAJOR DUTIES:

· In partnership with the executive director and board of directors, provide leadership in developing program goals, identifying and implementing strategies for program growth and improvement, and continually monitoring program effectiveness.

· Directly manage CASA program staff, including four case supervisors, and work closely with the volunteer recruitment and training coordinator.

· Actively work to build and maintain positive relationships with community agencies including Denver Juvenile Court and Denver Department of Human Services and represent the CASA program in the community on a regular basis.

· Monitor progress and effectiveness of volunteer case management and provide problem-solving assistance to case supervisors and volunteers as necessary.

· Lead the process of case assignment and participate in case planning.

· Facilitate collaborative efforts between CASA, other agencies, case professionals and the Courts on an on-going basis.

· Develop and oversee the implementation of strategies to increase volunteer engagement and retention.

· Ensure the effectiveness of program evaluation practices and data management, along with primary oversight of the maintenance of all case records; analyzing program data on a regular basis; compiling data and information for reporting for grants, fund development, and internal purposes; and ensuring effective data entry practices for case supervisors and volunteers.

· Manage VOCA & VALE grants, including overseeing the reporting process for each.

QUALIFICATIONS, SKILLS, AND PERSONAL QUALITIES:

· Proven experience managing and supervising staff members, preferably in a nonprofit environment (at least two years).

· Knowledge of the juvenile court and child welfare systems or similar governmental systems.

· Experience with program management and volunteer management, including developing strong relationships with volunteers and improving volunteer retention and engagement.

· Experience with program evaluation and overseeing data management.

· Experience working directly with nonprofit board members.

· Bachelors degree and work experience in human services, social work, law or related fields. Masters degree preferred.

· Excellent communication skills and a proven ability to build positive relationships with a wide variety of individuals and organizations.

· Adaptability, a creative approach to problem-solving, a desire to help improve and grow the Denver CASA program, and enthusiasm for managing staff and volunteers.

· Organized, with effective time management skills.

· Excellent computer skills.

· Availability to work occasional evenings and weekends.

SALARY AND BENEFITS

The salary for this position is based upon experience and qualifications. Child Advocates – Denver CASA offers medical insurance, group life insurance, professional development & training and work from home option one day a week. Our work environment is flexible and welcoming.

To apply:

TO APPLY FOR THIS POSITION

Please submit a cover letter and resume to lisa@denvercasa.org. In your cover letter, please address the following items:

· Your experience in building a strong team of staff members and volunteers and your general approach to staff supervision,

· Your experience in growing a program or project, and

· Why you want to work for Child Advocates – Denver CASA.

· Salary requirements

Applications will be accepted until the position is filled, with phone interviews starting on June 5, 2013. We welcome email inquiries about this position if you have any questions that are not covered in this position announcement. You can send inquiries to: lisa@denvercasa.org.