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Assistant Property Manager

Job Description
Organization: 
South Metro Housing Options
Organization Type: 
Government agency
Job Location: 
Front Range
Type of Job: 
Full-time
Job Category: 
Administrative
Job Description: 

Assists Property Manager providing support in general day-to-day management duties, resident relations, lease administration and maintenance requests. Offers excellent customer service to staff, residents, and applicants. Assists as needed coordinating with HUD, CHFA, and representatives of local, state, and Federal agencies. Work in coordination with the maintenance staff to ensure proper and timely upkeep of the property. Assure compliance with required HUD Regulations, Fair Housing and ADA Regulations.

Areas of Responsibility

• Answers phones, greet callers and visitors. Through knowledgeable and tactful questioning, determines customers' needs to answer questions; directs callers and visitors to appropriate staff members as necessary. The visitors and callers generally include, but are not limited to: residents, family members and visitors; representatives from other housing authorities and local, state, or Federal agencies;
• Assists Property Manager with a variety of clerical duties;
• Assists with preparing, submitting and retrieving of 3rd party verification documentation;
• Responsible for maintaining resident files;
• Maintains key/key fob log;
• Maintains Pet and Service Animal log, ensure required documentation is current;
• Maintains assigned parking space log, ensure required documentation is current;
• Helps residents with Reasonable Accommodation Requests, completing paperwork, scan or fax to 3rd party verifier;
• Assists Property Manager with lease enforcement daily, walking property, hallways, note concerns and violations for Property Manager review and follow-up;
• Assists with tenant issues and complaints;
• Shows vacant units to prospective applicants;

Requirements/Qualifications
  • Requires completion of a standard high school course, or equivalent, supplemented by additional education or training in business or office procedures.
  • Requires a minimum of at least six months experience performing general clerical office duties and office equipment operation.
  • Requires an equivalent combination of education, formal training or work experience, as described above, which produces the knowledge, skills and abilities necessary to perform the essential functions of the position.
How To Apply

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