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Communications Coordinator

Job Description
Organization: 
SafeHouse Denver
Organization Type: 
501(c)(3)
Job Location: 
Denver Metro
Type of Job: 
Part-time
Job Category: 
Communications | Development
Job Description: 

Under the general oversight of the Chief Development Officer, the Communications Coordinator is responsible for producing all communications pieces, including the annual printed Journal (newsletter) and monthly e-newsletters; maintaining the SafeHouse Denver website; and managing the agency’s social media accounts. The Communications Coordinator is also responsible for the design of Development-related print and electronic materials including appeals and event-related collateral.

This is a part-time, 20 hours per week, role with schedule flexibility in agreement with the Chief Development Officer and to meet department needs.

Please note: SafeHouse Denver is currently operating with limited staff on-site, practicing social distancing, and following safety protocols to prevent the spread of COVID-19. The Communications Coordinator will be expected to train with the CDO in our Administrative office. Post-training they will be expected to work in the office at least one day per week, but with the understanding that when safety allows, this will be a non-remote position. For now, the Communications Coordinator will have their own separate work space and will be able to maintain at least 6+ feet of distance at all times when in the office, and should have the ability/resources to work remotely otherwise.

Areas of Responsibility

Specific Duties and Responsibilities:

  • Prepare and distribute a monthly electronic newsletter according to established guidelines.
  • Serve as lead staff responsible for the SafeHouse website, ensuring that the site is kept updated and fresh on an ongoing basis.
  • With input from the CDO and Development Team, as appropriate, serve as the lead staff responsible for managing and implementing all of SafeHouse Denver’s social media efforts, including drafting monthly social media editorial calendar, creation of content (written and graphic), posting, responding, and analyzing metrics/performance. Strengthen current use of platforms (Facebook, Instagram, LinkedIn, and Twitter).
  • Serve as lead staff responsible for producing the SafeHouse Journal.  Solicit information, write articles and work with contractors on design, production and distribution.
  • Regularly monitor domestic violence-related Google Alerts for social media content. Forward relevant content to Chief Executive Officer (CEO), copy Chief Development Officer (CDO) and Grants Manager.
  • With support from relevant Development Team members, serve as the lead staff in designing: all direct mail pieces, including the Spring and Holiday Appeals; all event-related materials; agency signature line images; and other SafeHouse Denver print materials as needed.
  • Regularly create new donor acknowledgement letter templates.
  • In conjunction with the Annual Giving and Events Manager and with input from the CDO, develop an annual communications strategy that includes month-to-month content plans and broader communications goals that are in-line with Development objectives and agency-wide needs.
  • Periodically solicit client stories as specifically needed for communications-related collateral.
  • Participate in the development of the annual communications budget.
  • Provide editing and proofreading support to the Development Team as needed. Assist Development staff with writing projects as appropriate.
  • Prepare Communications reports as needed, including: Social Media Metrics (monthly), and Media Coverage Tracking (annually). 
  • Work the evening of the annual Hope Gala (October) and Sampling for Hope (June) events.
  • Participate in Development Team and All Agency Meetings as scheduled.
  • Attend other internal meetings as needed to accomplish communication goals.
  • Other duties as assigned.
Requirements/Qualifications
  • A minimum of two year’s experience in communications, marketing, public relations or journalism required. Bachelor’s degree preferred, but experience in a relevant field or a communications-related internship may be considered in lieu of a degree.
  • Experience working with a non-profit Development Department highly desirable.
  • Excellent verbal and written communication skills.
  • Strong editing and proofreading skills.
  • Outstanding computer skills. Experience and skill in using Microsoft Office, including Publisher, Constant Contact or other email marketing service, and experience with a web-based content management system, highly desirable.
  • Experience using Facebook, Instagram, LinkedIn, and Twitter social media platforms in a professional setting required.
  • Working knowledge of graphic design best practices for both print and web. Experience with design tools such as Canva preferred.
  • Self-motivated, team player with the ability to work with very minimal supervision to meet deadlines, while remaining flexible and adjusting to changing priorities.
  • The ability to work collaboratively with all SafeHouse Denver constituents and the general public.
  • The ability to organize/prioritize work to meet established communication goals.
  • A strong commitment to the mission of SafeHouse Denver, and the ability to articulate this within all agency communications.
  • Experience in the social service sector and/or knowledge of domestic violence issues desirable.
  • Ability to maintain confidentiality.
Compensation/Benefits

Competitive salary. This is a non-exempt, hourly position (20 hours per week). SafeHouse Denver offers a supportive work environment with some flexibility in scheduling to meet departmental and agency-wide needs.

 

SafeHouse Denver, Inc. is dedicated to the principles of equal employment opportunities.  We provide equal employment and advancement opportunities to all individuals based on job-related qualifications and their ability and willingness to perform the duties necessary to accomplish the job, without regard to race, color, religion, creed, sex, marital status, national origin, age, sexual orientation, gender variance or identification, disability, military status, economic status, citizenship status, and/or veteran status.  It is our policy to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. 

How To Apply

Please send a resume, cover letter, and a short professional writing sample OR design sample to: Shannon Boltz, Chief Development Officer, sboltz@safehouse-denver.org. Only applicants selected for an interview will be contacted. Incomplete submissions will not be considered. No phone calls please.

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