DATABASE & STEWARDSHIP COORDINATOR

Job Description

Organization:

Colorado Horse Rescue

Organization Type:

501(c)(3)

Job Location:

Denver Metro

Type of Job:

Full-time

Job Category:

Development

Job Description:

As an enthusiastic Database & Stewardship Coordinator, you will help develop and maintain relationships with donors and our larger CHR community. As a key part of the Development team, you will be an integral part of furthering our mission by tracking and achieving higher donor engagement and supporting fundraising activities. Our ideal candidate must have excellent interpersonal communication skills and be detail-oriented with strong data management acumen. Ultimately, you will ensure CHR’s community engagement efforts help us achieve our immediate and long-term goals as an impact organization.

The Database & Stewardship Coordinator will uphold the integrity and health of donor data in support of organizational accountability, engagement, and stewardship. You will respond regularly to donor inquiries and hold primary responsibility for the customer relationship management system (CRM). You will serve as the database expert to include data integrity, maintenance, reporting, troubleshooting, and field customization. You will provide data input and reporting assistance to the entire development team in support of fundraising goals while promoting adherence to industry-standard best practices for charitable contributions.

You will work closely with the Director of Development to manage all elements of the donation receipting and acknowledgment process, generating strong and personal acknowledgments of gifts to donors and granting agencies. From supporting grant writing efforts to organizing communication materials, and tracking the progress of fundraising campaigns, our Database & Stewardship Coordinator will help CHR maintain records and communicate with all constituents.

Areas of Responsibility

Manage all elements of the donation accounting and acknowledgment process within the CRM, including gift entry, receipts, and annual tax statements. Generate and track strong and personal acknowledgments of gifts to donors and granting agencies.
Deliver exceptional donor relations and stewardship activities, including but not limited to hand-written notes, phone calls, and tours.
Manage and report on all aspects of the donor database. This includes maintaining all records of constituent engagement with the organization, daily imports, reporting metrics, analyzing trends, and generating and managing multiple complex lists.
Create on-demand customized reports, including but not limited to donor segmentation, mailing lists, demographic data, financial donation data, and prospect data for a wide variety of marketing, communication, and donation solicitation projects.
Conduct ongoing training of staff in the basics of interacting with the donor database specifically for their role.
Work closely with accounting to provide necessary gift coding information and reconcile monthly revenue reports.
Assist in coordinating special events and provide administrative support as needed.

Requirements/Qualifications

A successful Database & Stewardship Coordinator is a strong problem-solver and detail-oriented individual with above-average organizational, verbal and written communication skills.
This individual should work naturally within a team environment as well as possess the ability to work with little supervision.
Commitment to the goals, values, and mission of Colorado Horse Rescue
Proven development database experience and knowledge of fundraising
Familiarity with basic gift accounting principles, relevant IRS rulings, and charitable gift guidelines
Experience with relationship management database tools such Raiser's Edge, SalesForce, or equivalent
Understanding of professional fundraising ethics and codes of conduct
Ability to maintain privacy and confidentiality of constituent information
Strong interpersonal skills with the ability to work collaboratively across all levels
Excellent verbal and written communication skills
Technically skilled with Microsoft Office suite, specifically MS Excel
Ability to integrate expressed needs and feedback into processes and adapt systems to generate relevant and needed information.
Exceptional organizational skills, attention to detail, ability to identify and rectify errors
Self-motivated and pro-active in setting and foreseeing deadlines for completing tasks and projects
Bachelor’s degree desired or equivalent experience

Compensation/Benefits

Compensation:

The Database & Stewardship Coordinator position is 40 hours a week. One weekend day may be mandatory at times. This is a nonexempt position with a calculated salary range of $34,000 to $37,000 commiserate with experience.

Benefits:

CHR offers full-time employees health, dental and vision insurance. We also encourage employees to participate in our matching simple IRA program. CHR's flexible vacation policy allows employees to take as much leave as they need. Employees need time to rest and enjoy themselves outside work. Eliminating the cap on this important personal time helps our effort to achieve high levels of team satisfaction and productivity.

How To Apply

Let us know you are interested in this position by sending an email using the subject Database & Stewardship Coordinator to Shawna English at senglish@chr.org.

Please be advised that incomplete applications will not be considered.

In your email, please include the following:

Your resume attached in a PDF format
Three references with contact information (email address and phone number)
The answers to the following four questions:

What are you looking for in your next role and what has encouraged you to apply for this role?
What three words would you use to describe your ideal work environment?
Tell us something interesting about yourself and why you would be a great fit for our team.
Tell us about your CRM experience and specifically your proficiency in which database(s)?

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DATABASE & STEWARDSHIP COORDINATOR