To further the spiritual and religious mission of the Catholic Church's call to minister to the poor and vulnerable, the Emergency Services Coordinator provides emergency intake/assessment of client needs including the provision of rent/housing assistance to families experiencing instability. Responsibilities include conducting intake and initial/follow-up assessments to determine continued housing; working cooperatively with other agencies to link families to financial services and community resources that meet the parents’ expressed needs; and providing direct services and accurate data entry to track and record contacts.
- Bachelor’s degree preferred in Human Services in Social Work or related field, or a combination of experience and/or education equal to two years. Associates Degree in social work, human services or related field minimum requirement with experience.
- Two years of full-time experience working with direct client/family interaction.
- Bilingual English/Spanish preferred
- Demonstrated ability to apply culturally appropriate skills in interactions with clients, co-workers, volunteers, partner agencies, and other community members.
- Excellent communication (verbal and written), problem solving, listening, and interpersonal skills, with the ability to form and maintain positive work relationships.
- Ability and willingness to work within the established structure of Catholic Charities and a Family Development approach strengthening families and building support systems.
- Ability to demonstrate commitment to developing community members' potential, prosperity and protection with demonstrated understanding of cultural awareness.
- Occasional evenings and weekends are required to accommodate meetings and special events.