Program Manager - Program Manager - Southwest Safehouse

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Develops, implements, and monitors program operations and daily activities of the Southwest Safehouse.

• Evaluates overall program effectiveness and ensures that the program guidelines are met.

• Recruits, hires, trains, and supervises staff and student interns. Performs all scheduling functions for staff and volunteers, ensuring adequate coverage for the program at all times.

• Supervises the provision of case management services for Safehouse residents, ensuring adequate information and referral resources.

• Fosters and maintains meaningful communication among all program personnel, volunteers, and residents; clarifies concepts and goals of the program to residents, volunteers, and staff.

• Coordinates services of other community agencies to respond to the needs of and benefit the residents of the Safehouse.

• Seeks out and develops fund raising opportunities, including grant writing, special events and donor solicitation.

• Performs duties in a professional manner adhering to the Social Work Code of Ethics.

• Develops, implements, and monitors goal planning for the Extended Stay Program Safehouse residents, in conjunction with counseling staff.

• Develops program budget in conjunction with Division Director and oversees control of expenditures.

• Serves as acting Southwest Colorado Supervisor when the Division Director is not available.

• Monitors the volunteer program to include recruitment, training, and the supervision of volunteers, either directly or through a coordinator.  Keeps supervisor and counseling staff informed regarding volunteer issues.

• Coordinates networking and acts as a community liaison for the project, maintaining cooperative working relations.  Serves on boards, councils, and attends meetings and community functions relative to the program.

• Provides trauma-informed care.

• Performs a variety of administrative duties in conjunction with the Division Director.

• Performs other duties as assigned.

COMPETENCIES

• Models core culture attributes of VOAC that include “AIRS” (Accountability, Integrity, Respect and Service). 

• Models and pursues with vigor VOAC’s three strategical critical virtues of HHS (Hungry, Humble, People Smart).

• Demonstrates servant-leadership and models open communication. Commits to providing a nourishing, truthful, approachable, joyful and healthy environment.

• Demonstrates compassion for helping those that are the most vulnerable in our community.   Demonstrates knowledge of or a strong willingness to learn about poverty, human service government programs, VOAC solutions and services, homelessness, aging, veterans, at-risk youth and helping those most vulnerable in our society.

SUPERVISORY RESPONSIBILITIES

• Responsible for supervision of staff and volunteers at the Safehouse

Requirements

MINIMUM QUALIFICATIONS OF POSITION

• Bachelor’s Degree in a human service-related area or the equivalent.

• Minimum two years direct experience working with domestic violence survivors or relevant populations.

• Minimum one year experience in management, supervision, and administration to include preparing budgets, grant applications and funding requests.

PREFERRED QUALIFICATIONS OF POSITION

• Minimum one year experience in volunteer recruitment and coordination preferred.

KNOWLEDGE AND SKILLS

• Knowledge of Microsoft Office products and Windows environment

• Excellent interpersonal skills and verbal and written communication skills

• Strong organization and problem-solving skills

• Must possess a valid Colorado driver’s license and state-mandated automobile insurance.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

• Requires sitting or standing at a desk for prolonged periods of time using a computer. Some lifting and carrying required up to 40 pounds. Some driving is required for daily errands around town and meetings at the Administration Office in Durango. Occasional travel required.

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POSITION TYPE AND EXPECTED HOURS OF WORK

• Full-time, 40 hours per week during business hours 8am-5pm Monday through Friday. Occasional weekends and travel are required. 

LOCATION 

• Southwest Safehouse – Durango, CO