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Program Specialist - Caregiver Support

Job Description
Volunteers of America Colorado Branch
Organization Type: 
Job Location: 
Statewide, Ft.Collins/Greeley
Type of Job: 
Job Category: 
Communications | Health & Mental Health | Programs/Services | Volunteer Management | Other
Job Description: 

The mission of the Volunteers of America Colorado Branch is to identify and serve the basic needs of the most vulnerable individuals and families within the community.

Areas of Responsibility

Supports the Caregiver Support Program, which provides non-medical volunteer respite to family caregivers caring for an older loved one in the home, and social interaction for care recipients. Responsibilities of the Caregiver Support Program Senior Associate include volunteer recruitment, training & management, community caregiver outreach & marketing, program development, developing and maintaining professional liaisons in the community, coordinating caregiver support services, client assessments, record keeping, and reporting.



• Develops and implements an ongoing volunteer recruitment campaign in the community designed to reach potential volunteers, including online and in-person connections, speaking engagements, posting ads, writing articles, attending community meetings, presentations, etc.

• Caregiver outreach activities including online and in-person connections, speaking engagements, posting ads, writing articles, attending community meetings, presentations, etc.

• Focus on outreach in southern Larimer County including rural/mountain areas and Loveland, Berthoud, Estes Park, Johnstown (in Weld County).

• Conducts in-home or remote caregiver/care recipient intakes and reassessments, assessing client appropriateness for the program and offering additional resources and referrals.

• Manages volunteers called “Caring Companions” including providing screening, training, placement, support, and recognition.

• Develops and facilitates online and in-person socialization activities that engage volunteers and clients.

• Provides caregiver support services, coordinating with other community agencies as appropriate, including assessment of need, service referral and/or enrollment, coaching, education, etc.

• Participates with supervisor in ongoing program monitoring and evaluation to ensure that program and grant goals are being met, and that services are meeting the needs of the caregivers, are effective and efficient, and comply with all guidelines. 

• Participates with supervisor and community partners in on-going program planning and goal setting to update and improve services and their delivery.

• Maintains records required for the programs, including client/volunteer files, etc.

• Maintains positive communications with volunteers, clients, and other partners in the community.

• Represents Volunteers of America with community partners and entities as appropriate and necessary to remain engaged in the caregiver support network.

• Performs all duties as assigned.



• Models core culture attributes of Volunteers of America – Colorado Branch that include “AIRS” (Accountability, Integrity, Respect and Service).  

• Models and pursues with vigor Volunteers of America – Colorado Branch three strategical critical virtues of HHS (Hungry, Humble, People Smart).

• Demonstrates Volunteers of America- Colorado Branch qualities expected of all employees that include Adaptability, Performance, and Compliance.

• Sensitive to older adult issues and concerns.



• 40-60 Caring Companion Volunteers. 




• Minimum two years of experience in volunteer recruitment and retention, including experience with community outreach, implementation, monitoring, and reporting.

• Bachelor’s Degree in related field, or equivalent relevant experience.

• Experience with older adults or vulnerable populations preferred.

• Valid Colorado driver’s license and proof of insurance. Provides and maintains a reliable mode of transportation for all scheduled shifts and can drive safely in all types of inclement weather. 

• This position requires a National Sex Offender Public Website check, criminal background check, motor vehicle record check, Federal Bureau of Investigations check, and Colorado Adult Protective Services check. Offers of employment are contingent upon the results of these checks.

• Proficiency in Spanish speaking and literacy is a plus.   



• Ability to train, direct, and support volunteers.

• Demonstrated effective communications skills, both written and verbal.

• Good organization and planning skills.

• Strong computer skills, with experience in Microsoft Office 365 Suite.



While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. This job requires in-home visits; conditions in client homes vary.  Adherence to agency policies regarding home visits is critical. Adherence to safety policies, including those related to COVID-19 safety protocols is required. Driving required to complete in-home assessments and community outreach throughout Larimer and Weld Counties, totaling approximately 4-8 hours per week.




• Fulltime.

• Typically, hours are Monday-Friday, 8:00 AM – 5:00 PM with a one-hour lunch break.

• Occasionally, assessments and outreach events may require weekend or evening hours.



405 Canyon Avenue

Fort Collins, CO 80521


Salary: Commensurate with experience, expertise, proficiency and market bench marking.

  • Qualifications listed above

Benefit eligibility is based on job type/status


Paid Holidays

Paid Time Off

Volunteer/Wellness Day

Tuition Assistance

Pension and 403b Retirement Plan

Health, Dental, Vision, Pet Insurances

Life Insurance (Including Accidental Death & Dismemberment)

Accident Insurance

Short Term & Long Term Disability

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton 

How To Apply

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