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Temporary Case Manager (Benefits Eligible)

Job Description
Colorado Coalition For The Homeless
Organization Type: 
Job Location: 
Denver Metro
Type of Job: 
Job Category: 
Job Description: 

Full-Time, Part-Time and On-Call opportunities available.  Position shifts are determined by business needs.  Weekend and Overnight shifts may be required for certain positions.  

This position may come into contact with COVID positive and negative individuals.

The Colorado Coalition for the Homeless seeks a Temporary Case Manager to provide brokerage of community resources, conduct one-on-one case management, on-going assessment of clients’ progress and needs, advocacy, and implementation of group activities for temporary residents.  The ultimate goal of the Case Manager is to work with a caseload of residents temporarily housed at the Western Motor Inn for relief during the COVID-19 crisis.  This position is located at 4757 Vasquez Blvd Denver, CO 80216 and reports to the Director of the Department of Outreach and Engagement Services.

Areas of Responsibility
  1. Aids in providing medical respite in collaboration with the CCH Health Centers and the city’s reponse to the COVID-19 crisis.
  2. Provides excellent internal and external customer service, engendering an atmosphere of teamwork and collaboration.
  3. Provides orientation to all new residents on case load.
  4. Assesses strengths and needs of all new residents and on a regular schedule for established clients.
  5. Develops initial treatment/service plans for all residents and updates them as required.
  6. Develops interventions or linkages to address resident needs.
  7. Provides hands on assistance and/or training to residents in order to support them in maintaining their housing in a safe and sanitary manner during the COVID-19 crisis.
  8. Ensures that the program benefits the greatest number of individuals possible by collaborating with the intake team and management regarding program census.
  9. Ensures that each resident is receiving the support and services they require to maintain their housing and support recovery.
  10. Assists property management staff in problem solving regarding issues involving participants of the program.
  11. Works collaboratively as part of a multi-disciplinary team, including providing coverage for other staff as necessary and appropriate.
  12. Ensures all verification paperwork is completed as required by law and/or funding sources.
  13. Provides crisis intervention as required and in collaboration with clinical staff and community partners.
  14. Assists residents in problem solving issues which may threaten their housing.
  15. Serves as a liaison between clinical staff and property management staff.
  16. Serves as a liaison between resident and other service providers, including property management staff as necessary and appropriate, especially when necessary to advocate for clients’ housing stability.
  17. Completes all documentation and data entry as required, in a timely manner (Progress notes, Electronic Health Record, Homeless Management Information System, Case Manager Toolbox, etc.).
  18. Meets all requirements for record keeping and usage of software systems, including time management systems, incident reporting systems, and communication systems.
  19. Assists in transportation of residents, including driving company vehicles.
  20. Attends expected meetings identified by the management or team, including but not limited to department meetings, committee commitments, on-site meetings, etc as well as being prepared for such meetings in advance.
  21. Maintains availability to colleagues, clients, and partners during work hours, including utilize cell phone as necessary.
  22. Provides payeeship services as assigned while meeting payeeship database and records requirements.
  23. Performs other duties as assigned.

​​Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree in social service or related field preferred.
  • Experience and interest working with disenfranchised persons.

In addition to the unique challenges and extraordinary rewards of our work, eligible Coalition employees enjoy a rich benefits package, including:

  • Health insurance coverage on the first day of employment: full-time employees contribute only 1% of their earnings for their own health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same- and opposite-sex domestic partner coverage;
  • Dental, vision, and flexible spending/dependent care/public transit accounts;
  • Free basic life insurance and long-term disability coverage;
  • Dollar-for-dollar retirement plan matching contributions up to 5% of earnings;
  • Extensive paid time-off, including 8 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first full year.
How To Apply

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