Volunteer Coordinator

Job Description

Organization:

Colorado Horse Rescue

Organization Type:

501(c)(3)

Job Location:

Denver Metro

Type of Job:

Full-time

Job Category:

Volunteer Management

Job Description:

We are looking for an enthusiastic Volunteer Coordinator to help develop and maintain relationships with our volunteers. You will be an integral part of furthering our mission by recruiting, managing, and retaining the necessary volunteer base, tracking and achieving higher volunteer engagement, mentoring and teaching volunteers, and supporting both fundraising and programming activities.

You will ensure CHR has the required volunteer base to fulfill its service mission. To meet that goal, the Volunteer Coordinator must perform a variety of duties involving recruitment, training, and retention.
You will manage 100+ volunteers across multiple departments.
You will record all volunteer engagement for CHR which includes optimizing and maintaining all pertinent systems.
You will assist with feeding and handling horses.
You will work continually to improve processes and procedures.
You will assist in developing and implement new volunteer roles and programs.

This position involves a great deal of contact with our constituents; therefore, our Volunteer Coordinator must have excellent interpersonal communication skills. Our ideal candidate is detail oriented with strong data management acumen, is excited to develop creative ways to increase CHR’s community engagement, and can independently develop and execute new ideas.

This candidate must have a mentoring spirit as coaching volunteers is a critical responsibility. Ultimately, you will ensure CHR’s community engagement efforts help us achieve our immediate and long-term goals as an impact organization.

Additionally, this role requires advanced horse handling skills. Our Volunteer Coordinator must be willing to learn, adopt, and embrace the CHR methods of handling horses. He/she/they will be required to catch and move horses, support trainers and the equine manager, as well as assist with farrier, chiropractor, and vet appointments.

If you thrive in a collaborative environment, have excellent communication skills, are skilled with handling horses, and have a passion for creating meaningful relationships, we want to meet you.

Areas of Responsibility

Recruit Volunteers
When CHR needs new volunteers, the Volunteer Coordinator uses a variety of methods to attract suitable candidates. The Volunteer Coordinator may use social media, post volunteer opportunities online and/or attend job fairs with the intent of meeting new volunteers. The Volunteer Coordinator also interviews potential volunteers to determine if they are a good fit for our organization.

Perform all Volunteer Duties, as Necessary
The Volunteer Coordinator will be the one to act as the volunteer substitute when there are not enough volunteers in attendance. Duties may include (but are not limited to) supporting program and fundraising events, mucking stalls and pastures, feeding hay, cleaning and filling waters, cleaning the barn, and holding horses for service providers.

Train Volunteers

Once a new volunteer comes on board, it’s the Volunteer Coordinator’s responsibility to provide comprehensive training. You will conduct orientation sessions and schedule clinics, give new volunteers tours of the rescue, and help new volunteers get settled into their roles. This responsibility demands a patient and mentoring personality to be successful.

Develop New Volunteer Programs
As CHR continues to grow, there are many opportunities to leverage volunteers across all areas of the organization. The Volunteer Coordinate will assist in determining what expertise is needed to achieve CHR’s goals and develop applicable volunteer teams.

Optimize Volunteer Administration
The volunteer program has grown organically over the years. Your role will be to identify improvement opportunities and propose and implement processes and solutions to improve the effectiveness of the volunteer teams.

Create Program Reports
Without the right data, it’s difficult to determine if a volunteer program is meeting its goals. It is your responsibility to collect data from volunteers and staff members, use the data to create reports, and distribute those reports to key CHR personnel.

Schedule Volunteers
The Volunteer Coordinator works closely with volunteers to come up with a schedule that works for everyone. If the organization has special needs or an event planned, the Volunteer Coordinator is responsible for ensuring the right number of volunteers is available to handle the extra work. You will also be responsible for corresponding with and scheduling volunteer groups from local businesses and organizations.

Retention and Determining the Need for Volunteers
The goal at CHR is to retain and grow strongly performing volunteers. Some volunteers stay with the same organization for years, but others stop volunteering after just a few months. A Volunteer Coordinator must be able to anticipate these changes and plan accordingly.

Assist Equine Manager with Feeding Grain
In addition to managing volunteers, the Volunteer Coordinator will be responsible at times for preparing/feeding grain. This requires attention to detail, ability to identify all horses on the property, and advanced horse handling skills.

Requirements/Qualifications

Commitment to the goals, values, and mission of Colorado Horse Rescue
Strong interpersonal and management skills, able to work collaboratively with individuals across all backgrounds and levels
Excellent communication skills
Advanced horse handling skills
Substantial organizational skills with attention to detail
Ability to prioritize projects to meet deadlines
Analytical skill to work with data to create reports to show the effectiveness of current and past engagement efforts
Solid computer skills, including MS Office
High school diploma or GED equivalent, bachelor’s degree preferred
Strong problem-solver and detail-oriented with above-average organizational, verbal, and written communication skills. You should work naturally within a team environment as well be able to to work with little supervision.
Strong people management skills are also essential

Compensation/Benefits

Compensation:

The Volunteer Coordinator position is on-site 40 hours per week. One weekend day is mandatory. This is a nonexempt position with a calculated salary range of $33,000 to $35,000, commiserate with experience.

Benefits:

CHR offers full-time employees health, dental and vision insurance. We also encourage employees to participate in our matching simple IRA program. CHR's flexible vacation policy allows employees to take as much leave as they need. Employees need time to rest and enjoy themselves outside work. Eliminating the cap on this important personal time helps our effort to achieve high levels of team satisfaction and productivity.

How To Apply

Let us know you are interested in this position by sending an email using the subject VOLUNTEER COORDINATOR to Katherine Gregory at kgregory@chr.org.

Please be advised that incomplete applications will not be considered.

In your email, please include the following:

Your resume attached in PDF or Word format
Three references with contact information (email address and phone number)
The answers to the following four questions:

What are you looking for in your next role and what has encouraged you to apply for this role?
What three words would you use to describe your ideal work environment?
When has your morale been highest at work? Why?
Tell us something interesting about yourself and why you’d be a great fit for our team.

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Volunteer Coordinator